Digitally focused
From mobile app access and digital wallet integration to advanced fraud protection and rewards program management, our program supports a seamless digital experience throughout the full cardmember lifecycle.
Credit card program support for banks and credit unions
Managing a successful credit card program requires expertise across risk, operations, compliance, and digital experience. Elan’s program helps partners deliver competitive credit card offerings without the complexity of managing them in-house.
Our approach
Elan delivers a partner-driven model designed to simplify credit card program management. This approach allows banks and credit unions to grow their portfolios without taking on unnecessary risk or operational burden.
We manage key operational functions, including underwriting and servicing, while providing scalable technology and digital capabilities aligned with your financial institution’s goals. A dedicated account executive provides strategic guidance and support, while you retain control of the program. By partnering with Elan, your team can spend less time on day-to-day program administration and more time building relationships and growing your business.
Underwriting
Elan provides comprehensive underwriting methodologies including relationship-based insights to help partners maintain strong portfolio performance across the risk spectrum.
API integration
Our expanding suite of APIs enables seamless integration with your existing systems, accelerating implementation and enhancing data sharing across environments. This infrastructure supports key functions such as card processing, lifecycle management, real-time account servicing, and more.
Employee training and resources
We equip your teams with the tools and knowledge needed to support your credit card program effectively. Our Client Resource Center (CRC) centralizes training, reporting, application processing, and marketing resources in one platform.
Extensive reporting and marketing
Through an exclusive portal (CRC), partners gain access to real-time reporting and analytics, enabling leaders to monitor portfolio management performance and adjust strategies. To drive account acquisition and portfolio growth, partners can enroll in branch promotions, activate marketing campaigns including direct mail — all at no additional cost.
"Partnering with Elan has really expanded our credit card product offerings to provide our members with quite a few more options, including a more robust rewards program. Our members now have more flexibility, better balance transfer options, as well as access to a secured credit card to help them build their credit.”
— Ross Cranston, Member Engagement Specialist, Sharonview Federal Credit Union
Ready to grow your credit card program?
Discover how to reduce risk and increase performance with Elan as your partner.